Holiday Inn Express Nyc Chelsea - Nomad Area by IHG

Excellent location! Expensive, but in the heart of Manhattan so to be expected. We needed hotel close to Penn station for an early morning train the next day, this was perfect. Be a great hotel if you were going to something At Maddison Square Gardens, it’s just around the corner. And so convenient to explore Manhattan. Very friendly welcome, clean, quiet, comfortable room, spacious considering its location! Would definitely return and highly recommend!

Great place to stay for the price. Rooms are comfy and staff are so ever friendly. My only (and small) complaint is that there is no mini fridge in the room. But overall I would stay here again.

Excellent stay! Clean, comfy room and spotless bathroom. Loved the unlimited free bottled water & coffee in the lobby. Safe, ideal location and less than a 10-minute walk to Penn Station. No issue of waiting for lifts and friendly staff. Great value in New york & we ppwould stay again!

Beds are super comfy. Location is fantastic if you are traveling from Penn Station. Street noise isn’t too bad on the 12th floor facing the garden. Staff is mixed. Horrible and wonderful. Gerald being a “wonderful” version as well as Alanna — lots of noise in the hallways. Noisy people stay in this hotel. We needed fast and easy for a night before heading to Penn station so we went with this economical option. You get what you pay for…

My wife and I spent last weekend at this hotel and we are very pleased. We were able to upgrade our room and get checked in earlier than expected. The room was small but comfortable plus we were only there to sleep and shower. Other than that, we were out exploring the city on our first trip to NYC. The staff was amazing and a special shotout to the young lady whose name starts with a J...sorry I forgot her name. She was amazing with us. She was very friendly and her customer service was the best! The breakfast was very satisfactory and when we asked for a toothbrush, towels or tp, they accomidated us. We did call and ask for more pillows and were told they would be sent up to our rooms however that didn't happen. Overall we are very satisfied and would consider staying here again. Thank you Holiday Inn Express Chelsea for your hospitality and a special thank you to the young lady that helped us out when we checked in. Give her a raise!!!

Truly cannot recommend this hotel enough. The location is perfect for exploring and getting arojnd the city, but isn’t loud at all. Rooms were plenty big and very nice for the price. They do so many little things well - the breakfast, the cookies, the wine hour Service was absolutely phenomenal. It was better than we’ve gotten at luxury places. Every single person we talked to was extremely helpful and accomadating. Mo, the manager, was especially great - he helped us sorr through our reservation when we had to change it due to weather. Everyone went above and beyond - we will definitely be coming back!

I stayed there for the NY Marathon 2025 from 10/31 to 11/3/2025. The staff was great: One lady from the front desk added a refrigerator to my room on Friday 10/31/25 around 9am. The staff in the breakfast cafeteria is awesome: Couple of Dominican workers, who are the best!! At check out time, Alaina, at the Front Desk booked a taxi for me and was great at explaining me my options. Housekeeping Dept. was also very efficient!! I would come back and try this property. Keep up with the good work!!!

We had a great stay here and the staff was extremely friendly! The location is perfect and close to a lot of things to do. We did have a small issue, but the staff worked with us to get it resolved. Everyone treated us great including the general manager Ahmed and Mohamed who is the front desk manager. I really appreciated their customer service and would recommend this hotel in the future.